Comments on: Three reasons to visit customers http://leadonpurposeblog.com/2008/02/28/three-reasons-to-visit-customers/ Promoting Leadership Principles in Product Management Wed, 28 Jul 2010 16:38:53 +0000 hourly 1 http://wordpress.com/ By: Worth The Read « i need a reality check http://leadonpurposeblog.com/2008/02/28/three-reasons-to-visit-customers/#comment-490 Worth The Read « i need a reality check Thu, 08 Jan 2009 22:51:47 +0000 http://leadonpurpose.wordpress.com/?p=32#comment-490 [...] on Purpose - Three Reason to visit customers Unexpected information about your product or company always comes out when talking to people in [...] [...] on Purpose – Three Reason to visit customers Unexpected information about your product or company always comes out when talking to people in [...]

]]> By: Michael Ray Hopkin http://leadonpurposeblog.com/2008/02/28/three-reasons-to-visit-customers/#comment-119 Michael Ray Hopkin Wed, 07 May 2008 04:51:09 +0000 http://leadonpurpose.wordpress.com/?p=32#comment-119 Ivan, I agree that time often becomes the inhibitor to getting out and meeting with customers. You can always find something to keep you busy and the 'busi-ness' can drive your life if you let it. I love the idea of setting a goal to meet with at least one customer a month. That leads to good habits that will lead to the golden nuggets of information you need to have great products. Michael Ivan, I agree that time often becomes the inhibitor to getting out and meeting with customers. You can always find something to keep you busy and the ‘busi-ness’ can drive your life if you let it.

I love the idea of setting a goal to meet with at least one customer a month. That leads to good habits that will lead to the golden nuggets of information you need to have great products.

Michael

]]> By: ichalif http://leadonpurposeblog.com/2008/02/28/three-reasons-to-visit-customers/#comment-117 ichalif Sun, 04 May 2008 06:06:48 +0000 http://leadonpurpose.wordpress.com/?p=32#comment-117 I couldn't agree more. I just posted something very similar to this on my blog and as a comment on Gopal's blog (they are related posts, but not identical). Personally, I fall prey to problem #2 (time). It's pretty easy to get swallowed up by meetings, documentation reviews, and all the other daily tasks associated with being a PM. I recently set a goal for myself to meet with a customer at least once a month and printed out a list of local customers to start with. When I go to trade shows, I'll try to work in some customer visits/conversations there, too. Not every customer visit garners a gold nugget, but there's a ton of untapped info out there...you just have to go get it. Ivan http://www.theproductologist.com I couldn’t agree more. I just posted something very similar to this on my blog and as a comment on Gopal’s blog (they are related posts, but not identical).

Personally, I fall prey to problem #2 (time). It’s pretty easy to get swallowed up by meetings, documentation reviews, and all the other daily tasks associated with being a PM.

I recently set a goal for myself to meet with a customer at least once a month and printed out a list of local customers to start with. When I go to trade shows, I’ll try to work in some customer visits/conversations there, too.

Not every customer visit garners a gold nugget, but there’s a ton of untapped info out there…you just have to go get it.

Ivan
http://www.theproductologist.com

]]> By: gopalshenoy http://leadonpurposeblog.com/2008/02/28/three-reasons-to-visit-customers/#comment-47 gopalshenoy Tue, 04 Mar 2008 04:32:14 +0000 http://leadonpurpose.wordpress.com/?p=32#comment-47 Hi Mike, Really good blog. I just discovered it today. Gopal Shenoy (www.productmanagementtips.com) Hi Mike,

Really good blog. I just discovered it today.

Gopal Shenoy
(www.productmanagementtips.com)

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