Thanks to Dan for pointing me to this video about the fast pace of change. It takes about 5 minutes and will cause you to think differently about the world we live in. Hold on tight and pay attention! — The Product Management Perspective: The world of product management is changing too. Just when you [...]
Filed under: Learning, Market-driven, Product Management / Marketing, Techology | Tagged: buyer persona, change, engaged, Eric Hoffer, market, product | 4 Comments »
In today’s language the term “service provider” is often used generally to describe the company or organization from whom you get your Internet, phone and/or TV service. The emphasis seems to be on ‘provider’ not ‘service.’ It seems, in many cases, the service providers have forgotten the importance of providing service to their customers. They [...]
Filed under: Leadership, Product Management / Marketing, Techology | Tagged: customers, Internet, positive attitude, service, service provider | Leave a Comment »
An important aspect to success is the ability to envision the outcome. People who accomplish great things see themselves winning the game, closing the deal, getting the standing ovation, long before it ever happens. For some this concept seems weird and for many others it seems downright irrational. However, many people have proven it to [...]
Filed under: Leadership, Product Management / Marketing | Tagged: achieving, David Meerman Scott, Earl Nightingale, new rules, positive attitude, success | 2 Comments »
Many blog posts have been written about customer service. Add those to the many magazine articles and books, and it’s safe to say there is no shortage of advice on quality customer service. Serving the customer is an important topic, and given the importance of keeping customers engaged, it’s amazing how many organizations still don’t [...]
Filed under: Leadership, Product Management / Marketing, Team Building, Trust | Tagged: coach, culture of service, customer service, empower, hire, inspire, leadership principles | 7 Comments »
Many thanks to Jeff Lash for sending me another question from his Ask a Good Product Manager blog. The latest question he asked me to answer is “How can you best manage a product atop a platform?” Take a look at my response and let me know what you think. — The Product Management Perspective: [...]
Filed under: Product Management / Marketing, Techology | Tagged: Good Product Manager, Jeff Lash, platform | Leave a Comment »
Much has been said over time about the power of writing things down. People write goals, most often at the beginning of a new year. They write mission statements to define the purpose of their organization, and writing personal mission statements is becoming increasingly more common. Dan McCarthy wrote an interesting post about the power [...]
Filed under: Knowledge, Product Management / Marketing, Purpose | Tagged: development, goals, Harvard MBA, market opportunities, mission statement, problem statements | 4 Comments »
Without writing anything else about this book, the title should at least have your attention. The disclaimer on the first page reads: “No actual cows were killed or harmed during the creation of this book.” The purpose of this book is to help you take a deeper look at the beliefs to which you’ve subscribed [...]
Filed under: Product Management / Marketing, Purpose | Tagged: creativity, Garrett Gunderson, investments, Killing Sacred Cows, money, myths, productivity, prosperity, Soul Purpose, wealth | 5 Comments »
Companies and individuals often go to extremes in their search for success. They look for the most sophisticated processes hoping they will get a leg up on their competitors. In all their efforts to make their organizations more complex — thinking that will make them more successful — they forget the fundamentals. Art Petty has [...]
Filed under: Leadership, Product Management / Marketing, Team Building | Tagged: features, fundamentals, market inputs, problem statements, process, requirements, success | Leave a Comment »
Software-as-a-Service (SaaS) has been proven to work, and is increasingly becoming the mechanism of choice for software delivery. Most of the software in use today was developed as traditional client/server or on-premise software. On Wednesday I will present the webinar Product Management Best Practices – Transition to SaaS, for The Product Management View webinar series. [...]
Filed under: Market-driven, Product Management / Marketing, Techology | Tagged: initiatives, SaaS, Software-as-a-service, webinar | 1 Comment »
