Trust

The recent theme at Lead on Purpose is trust. This focus has come primarily from reading The Speed of Trust by Stephen M.R. Covey. He discusses the concept of building a trust account, which is similar to a bank account. By behaving in ways that build trust you make deposits, by behaving in ways that destroy trust you [...]

Credit comes later

In many careers, applause and acknowledgment are awarded soon after success happens. CEOs are praised for their vision. Top salespeople are rewarded with high commissions. Innovative engineers are recognized for their inventions. The rewards for applied skill and hard work come quickly after the work is complete. Then there’s product management… — The Product Management [...]

Trust and credibility

How do you effectively develop trust in your organization? Trust is built over time as you follow through with the promises you make. Your credibility — the quality or power of inspiring belief — grows in much the same way. The principles of trust and credibility are tightly linked and build on each other. In his [...]