Accountability leads to success. Why? When people take responsibility for their actions they make changes that lead them to do things differently, to do new things and/or to stop doing things that held them back. This may sound simplistic, but its true. Continue reading
Like many of you I like to take time at the end of the year to review what transpired and evaluate how I did—and that includes my blog. One of the things I do is review my top posts to find out what’s working and why.
Here are my top five posts for 2014: Continue reading
One of the keys to a successful company is teamwork. When people to work effectivley together great things happen. Though it’s not recognized a key discipline in many organizations, companies that make it a top priority always come out ahead. Check out this infographic for ideas on how to run your organization more effectively: Continue reading
“The most successful companies and businesses understand that their greatest asset is their people. When businesses take care of their people the businesses and their people thrive. When they don’t take careof this incredibly valuable resource, they lose it. Fast.”
What approach do you take to life? Do you see the glass as half empty or half full? Or are you one of those who sees the glass as completely full no matter how much water it contains? Continue reading
One of the quickest, simplest approaches to performing root cause analysis (finding the answers for why something happened the way it did) is to use the 5 whys technique. Using this approach, you write a statement that contains the problem or question you want to resolve. Next you ask ‘why?’ to the statement and write the answer. If that is not the root or cause you’re looking for, you ask ‘why?’ and continue to answer the question ‘why’ until you get to the root cause and can go no further. Continue reading
Guest post by Steve Brown
One of the popular approaches to improving performance and employee engagement is to set up 360-degree reviews. With this process, a person gets feedback from their peers, as well as their manager. Management people also get feedback from the people who report to them. The fact that you receive performance feedback from many directions is why it’s termed 360-degree feedback. While many companies have achieved good results with this system, others have failed. Here are some steps for understanding and using 360-degree feedback effectively. Continue reading
There are many elements that make a good manager, however, one of the critical qualities is leadership. Leadership and management must go hand in hand, but they are not the same thing. Leadership and management are complementary, but it is important to understand how they differ.
Leadership is about vision and innovation, whereas management is about maintenance of excellent standards. A leader innovates and a manager administrates on the innovation. A leader focuses on individuals and inspires them, a manager focuses on systems and structure. A leader always has their eye on the horizon, whereas a manager should be watching the bottom line.
While it is important to be aware of the difference between management and leadership it is vital to understand that a good manager is also a leader. In the infographic below we explore the elements that make a good manager, leadership being a principle feature of good management. Continue reading