The LOVE of leadership: Experience

The practice of love in the context of leadership is both powerful and necessary. Steve Farber describes this clearly in his audio book Extreme Leadership: In Pursuit of the OS!M. What does it mean to love the people you lead? My definition for the acronym LOVE embodies the actions necessary to cultivate positive behaviors that [...]

The power of the right product (or service)

What is the most important role in a company? That question has been debated endlessly, and as the idiom goes, the “jury is still out.”
If you think about this question not from the perspective of the role, but from the perspective of the outcome, you start to shape opinions that at least get you closer [...]

Understanding your market

Is the discipline of product management relevant outside the sphere of technology products? How big does a company have to grow before it needs a product manager? Do organizations that create products — but do not sell them — need product management? My answers: yes, one and yes respectively.  The following recent experiences illustrate my [...]

Messengers to the market

Product managers are the messengers to the market for their companies. In the latest episode of the Product Management Pulse podcast I interview Steve Johnson, a top thought-leader in product management. Through his years of experience as a software developer, SE, sales rep and then product manager, Steve has gained a deep understanding of technology [...]

Technology: it’s all about the people

The first principle of the Five Factors of Leadership is that people are assets. Every organization, be it a technology company or a non-profit charitable organization, is composed of people. The people – not the buildings, equipment or intellectual property – compose the true assets of any company. Everything that exists in the world today, [...]

The pace of change

Thanks to Dan for pointing me to this video about the fast pace of change. It takes about 5 minutes and will cause you to think differently about the world we live in. Hold on tight and pay attention!

The Product Management Perspective: The world of product management is changing too. Just [...]

Service providers

In today’s language the term “service provider” is often used generally to describe the company or organization from whom you get your Internet, phone and/or TV service. The emphasis seems to be on ‘provider’ not ’service.’ It seems, in many cases, the service providers have forgotten the importance of providing service to their customers. They [...]

Building products on a platform

Many thanks to Jeff Lash for sending me another question from his Ask a Good Product Manager blog. The latest question he asked me to answer is “How can you best manage a product atop a platform?” Take a look at my response and let me know what you think.

The Product Management Perspective: The post [...]

Upcoming webinar

Software-as-a-Service (SaaS) has been proven to work, and is increasingly becoming the mechanism of choice for software delivery. Most of the software in use today was developed as traditional client/server or on-premise software. On Wednesday I will present the webinar Product Management Best Practices – Transition to SaaS, for The Product Management View webinar series. [...]

Technology is not enough

Just because you port or transition your product (software, hardware, etc.) to a model that is new/up-and-coming/exciting/proven/<fill in the blank>/ you have no guarantee it will succeed; technology is not enough to make a mediocre idea succeed. You must understand the market. If your product or idea is not what potential customers are looking it [...]