Lead on Purpose

Promoting Leadership Principles in Product Management


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Leadership and innovation

How do successful leaders identify market needs and create innovative products and services to meet those needs? They start with ideas. Ideas potentially come from many sources and need to be nurtured effectively to succeed.

The June 2007 Harvard Business Review includes an article by Morten T. Hansen and Julian Birkinshaw titled The Innovation Value Chain. The innovation value chain presents innovation as a “sequential, three-phase process that involves idea generation, idea development and the diffusion of developed concepts.” Each stage of the value chain is critical to the mature development of ideas into products:

  1. Idea generation: Innovation starts with good ideas. Ideas generally come from three areas: internally (within the team), cross-functionally (from different teams within the organization), and/or externally (from customers, partners or other sources external to the organization).
  2. Idea conversion: It’s one thing to generate ideas, but if they are not converted into products (or features or services) they will not benefit the organization.
  3. Idea diffusion: Once ideas have been examined and developed, they still need to receive buy-in (both from within and without the organization).

The following table shows critical tasks managers must do to successfully turn ideas into products customers want to buy:

The Innovation Value Chain

The Innovation Value Chain

Subsequent posts will focus on each phase in more detail, what happens when one or more of the phases is neglected, and how organizations can fix problems in any stage.

The Product Management Perspective: Product managers play a key role in gathering ideas, converting them into products and distributing them to their markets. The more they focus on proven processes to guide them, the more predictable will be their success. It’s critical that product managers not only understand the theory behind innovation but also understand how to implement it.


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Before its time

My good friend Saeed wrote a great post on why Product Management is everything! He makes this claim based on a Harvard Business Review article written in 1991 by Regis McKenna called Marketing is Everything. Saeed does a great job describing how the claims McKenna made, about marketing, really pointed to product management; specifically technology-based product management. The only problem was, McKenna did not know about product management or have a good catch-phrase to describe it at the time. After several quotes from the article and well-thought-out supporting commentary, Saeed asserts the following:

It should be clear where McKenna was heading with this. This new type of Marketing–that understands technology, the market, customer needs, and the competition; that works with partners, suppliers, vendors as well as customers; that integrates the customers into the development process to produce superior products and services–is what we today call Product Management.

Whether he intended it to be so or not, what Regis McKenna, one of the luminaries of high-tech marketing was saying, was that the critical function that companies must adopt to thrive in the market is Product Management.

It’s enjoyable to see how the discipline of product management has evolved, and good to know its importance was understood before its time. So what’s the new discipline evolving today that doesn’t yet have a name?