Lead on Purpose

Promoting Leadership Principles in Product Management


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How Leaders Lead on Purpose in Crisis

Guest post by James E. Lukaszewski

One of the most common weaknesses I see in crisis response is the lack of specific roles and assignments for top management. The result of this gap in crisis management is mismanagement, lack of management, or paralysis that afflicts leaders as they try to figure out what to do while things are leaking, stinking, burning, foaming and worse.

Rather than running the crisis response, six powerful leadership tasks need to be undertaken before, during and after a crisis erupts. In the course of directing client’s crisis responses and analyzing past failed management responses, it’s clear to me that crisis response success depends on having essential leadership responsibilities spelled out carefully for your senior team (or the leaders who survive):

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3 strategies to lead when you can’t mandate

Most organizations are made up of teams that work together to accomplish a common objective. Within those teams are individuals who are responsible for specific tasks. The combination of those tasks create the desired outcome. What is the secret to influencing others to work together effectively?

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The executive leader of the FUTURE: Trusted Steward

Guest post by John Blakey

Stewards inspire trust by re-defining the purpose of business to deliver in a new way—triple bottom-line goals—and then putting themselves and the organization in service of those goals.

The triple bottom-line creates a vacancy for a different type of executive leader. Tomorrow’s executive leader will not be yesterday’s manager, driven by one dominant owner, to produce one measure of success. In contrast, tomorrow’s executive leader will balance the diverse and dynamic expectations of stakeholders. She or he will be a steward.

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How accountability leads to success

Accountability leads to success. Why? When people take responsibility for their actions they make changes that lead them to do things differently, to do new things and/or to stop doing things that held them back. This may sound simplistic, but its true. Continue reading


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How leaders create happy customers and great results

How do leaders create sustained growth and make an obvious improvement to the bottom line of their company? Is it really possible for one (or a few) people to make a major difference in the results of a big organization? The answer, of course, is ‘yes’—if they take the right approach.

When leaders engage with their employees and gain their trust, the employees in turn provide a positive experience for the customers. Delighted by their experience, customers come back. They not only come back, they tell their friends who buy products and services. The bottom line grows and, if practiced consistently over time, the company has long-term, sustained growth.

Michael Hyatt describes how influential leaders improve customer focus and make a major difference: Continue reading