Lead on Purpose

Promoting Leadership Principles in Product Management


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Building trust with your customers

One of the key elements to business success is customer engagement. When you have customers that are excited about your products or services, your business grows and you prosper.

As good as it sounds (and you know this), building trust with your customer base is hard work. It takes effort and perseverance. It takes time. It’s an investment that will pay dividends if you give it the focus it needs.

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How do you master your conversations?

Words matter. In many situations, especially when it comes to leadership, what we say, and how we say it, determines our success.

Situations arise where emotions run high and the choices we make have significant outcomes. The pressure is high, how we react makes all the difference.  These situations are referred to as crucial conversations.

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The Relationship Between Positivity and Productivity (And How to Make It Work for You)

Guest post by Annabelle Smyth

Many companies still hold tight to the old way of doing things.

They put you in high-pressure situations and hope that you get all your work done out of fear. Fear that you will miss out on that promotion, fear that you will be subject to disciplinary action and even fear that you will lose your job.

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Why it pays to show gratitude

No matter what we are facing in life right now, there are things for which we can, and should, express gratitude. The act of focusing on the good things helps us keep moving forward during the tough times. In the long run, it pays to both feel and express gratitude for others and the good things happening around you.

When asked how they set themselves up for success, the most common response from thirty well-known high achievers was expressing gratitude. Staying positive and having an attitude of gratitude are common practices of some of the most successful people in the world.

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Why success is a positive-sum game

In game theory and economic theory, zero-sum describes a situation in which one person’s gain is exactly balanced by another person’s loss. In games like chess, one person wins and the other loses. The win (+1) added to the loss (-1) equals zero.

At times our progress in business may feel like a zero-sum game. With the right leadership, however, success is a positive-sum game. Most successful people freely admit they achieved their success with the help of others.

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Why we trust leaders who admit their mistakes

Guest post by Steven J. Stowell Ph.D. 

Anyone in a leadership position knows that mistakes are inevitable.

They can hit at any time and it may not even be a direct result of your actions. But there is one mistake that is worse than the actual mishap.

If you want to dig a deeper hole for yourself then refuse to admit to your mistakes.

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