Every successful individual I’ve ever met has told me their path to success was filled with surprises and obstacles they never thought about before they started. Things happened they never anticipated. They experienced both positive surprises and disappointing setbacks. But the thing they all have in common is this: they never gave up!
Prosperity is a mindset. How you live, and the resources that come into and shape, your life, ultimately come as a result of focus. What you focus on leads to prosperity, or the lack thereof.
Why should you focus on prosperity? How will it change your life and what benefits will it bring to your leadership?
Guest post by Mirette Ghanem
If you are reading this, you’re already flexing your leadership muscle. Of all the ways you could be using this time, you were drawn to a headline on leadership and you stopped to focus on the topic.
Why do we sometimes drift off course and get caught up in meaningless activity? We see people wandering at all levels, even CEOs at times. The need to stay focused and produce seems obvious, yet our efforts to create opportunities too often fall short.
The people I consider successful all have at least one thing in common…they expect to win. They see themselves as winners and whatever they put their minds to they accomplish. Their ‘win’ does not always happen in the way they initially intend, but in the end they succeed.
I write about trust often on this blog, so I’ll keep this post short and to the point: Gaining and keeping the trust of those you lead is one of the top factors to your company’s ongoing success.
Think about someone you trust unconditionally. Is there anything you wouldn’t do for that person? Why? Here’s my answer: that person would never ask me to do something that was not in my best interest.
Do you lead your organization such that everything you do results in the best outcome for the people you lead? If not, why not? If you want to gain the full trust of your people, you need to show them, by your words and actions, that what they are working towards will be in their best interest. When problems arise, and things don’t go as planned, they will understand why and will move forward despite setbacks.
When you live and lead in such a way that people trust your decisions and direction, you will succeed.
The Product Management Perspective: Trust is the key to effectively working with the teams you depend on for your product’s success. Trust is key to understanding your customers and markets. Trust is a two-way street: you need to carry out your tasks in such a way that team members will trust you; you also need to trust that team members will do what they have committed to do. When you live and lead in such a way that people trust your decisions and direction, you will succeed…and so will your products!
“There’s no way to institutionalize or “corporatize” niceness…. It has to come from the top, and from there it will filter down…”
We live in a world where information travels quickly and powerfully. Nothing happens—good or bad—without the world knowing it. In his book Nice Companies Finish First: Why Cutthroat Management is over—and Collaboration Is In, author Peter Shankman shows how famously nice executives, entrepreneurs, and companies are setting the standard for success in this new world. He goes in-depth with nine hallmarks of effective leadership:
Trait #2—The Accessibility Factor: Shows commonsense respect and openness for and with colleagues, direct reports and rank-and-file workers and establishes a feeling of workplace equality.
Trait #3—Strategic Listening: Makes sure they understand what someone is saying instead of taking words and forgetting them later. Acts on what they see and hear in the marketplace.
Trait #4—Good Stewardship: Seeks, first and foremost, to be a good neighbor; chooses stewardship that fits with and reflects well on the business.
Trait #5—Loyalty: Allows for and encourages professional growth of employees; provides flexibility for motivated, productive workers; lets employees fail and ensures that everyone learns the lessons within the failure.
Trait #6—Glass-Half-Full POV: Acts enthusiastically about the possibilities, but is not blind to the problems. Is action-oriented, takes time to consider all options and makes timely decisions.
Trait #7—Customer Service-Centric: Practices what he or she preaches; gives the team permission to solve customer problems; knows the audience—it’s not about who you think you are, it’s about what your customer thinks.
Trait #8—Merit-Based Competitor: Observes the marketplace and examines data for competitive insights; provides customers with new reasons to return; finds new, fun ways to make change work.
Trait #9—Gives a Damn: Makes decisions based on shareholder value and impact on corporate integrity; does what’s right even if it’s not obviously profitable; accepts ultimate responsibility.
Mr. Shankman shows how leaders like JetBlue’s Dave Needleman, Andrew Taylor of Enterprise Rent-A-Car and Ken Chenault of Amex practice these traits to build productive, open, innovative and positive workplaces for the benefit of customers, employees, stockholders, and the bottom line. Your organization’s growth and success will increase as you apply these principles.
This book has scores of stories that illustrate how nice people and companies finish first. It’s a must-read for every leader who wants to create a successful, long-term organization.
The Product Management Perspective: It goes without saying that nice product managers have more success. Your success depends on others doing their work in the best way possible. Take Mr. Shankman’s words to heart as you take your next product to market.